Paloma365

Official Paloma365 partner

RCAB partner

Paloma365 — rcab partner. Business automation for restaurants, retail, and services in Kazakhstan and the CIS.

Ready-made solutions

For newcomers and large chains: restaurants, cafés, stores, boutiques, beauty salons, bath houses, billiard halls, and other formats.

Automation hardware

For different budgets and tasks: delivery across Kazakhstan, selection, installation, and configuration.

Software

Paloma365, TuviS, 1C, iiko / R-Keeper, Webkassa, Light Kassa—a stack tailored to your scenario.

Services

Implementation, setup, equipment repair, training, support, and ongoing care.

Tools to grow sales

Guest mobile app: loyalty and bonuses, recommendations, contact capture, digital menu, delivery, preorder with payment, QR waiter call, push, greetings, private reviews.

Unit economics

How to grow revenue with automation

Track money

  • Fewer mistakes: price, change, manual entry.
  • Faster service: barcodes, phone orders, automatic routing to kitchen stations.
  • Clearer checkout: receipted sales, discount and void control.

Track inventory

  • Less human error in purchasing and on the shelf.
  • “Received — sold — left” in up-to-date numbers.
  • Cost, suppliers, and accountable persons.

Get data

  • What sells best and when—facts, not gut feel.
  • Timely stock and purchasing; compare staff and categories.
  • Opening control, traffic peaks and dips, suspicious operations.

Improve

  • Buy what drives margin; promos for slow movers.
  • Staff incentives by plan; loyalty and new channels—delivery, online storefront, bonuses.
  • Scale the chain in one accounting system.

No need to invent from scratch—the solution already runs at thousands of sites across the CIS. Confirm figures and service scope with your integrator during a site assessment.

Roles

Capabilities for everyone on the team

Manager

Easier to control and run the business

Management

  • Spot low turnover by item or dish.
  • Keep stock under control and purchase on time.
  • Compare staff by category—training plans and knowledge sharing.
  • Speed up the floor with the same resources; remote control of multiple sites.

Staff

  • Easier menu and price training.
  • Opening control by schedule.
  • Automatic sales-based bonuses.
  • Flexible access rights per role.

Accountant

Fast data, including remotely

Finance

  • Cash shifts
  • Income and expenses
  • Cash collection
  • Balance
  • Sales-based staff percentages

Warehouse

  • Receipts, issues, movements
  • Suppliers and balances
  • Cost, stocktake
  • Accountable persons

Cashier

Fewer errors, faster shift

At the register

  • Clear interface
  • Any payment method
  • Auto total and change
  • Branded receipts
  • Prices and items in the system—not in memory
  • Bonuses for regular guests
  • Shift totals without a manual “calculator”

Floor staff

Serve guests faster

On the floor

  • Floor orders and automatic routing to stations
  • Call staff without waving hands
  • Guest self-service and payment—you only hand off
  • Transparent service bonuses
  • Timed services and lighting scenarios—no extra steps
  • Guest bonuses and thanks—easier work with a loyal audience

Marketing

With limited resources

Tools

  • Branded receipts with contacts and greetings
  • Discounts, bonuses, gifts, certificates by purchase volume
  • Guest app with storefront and delivery
  • Private post-purchase reviews
  • Referral bonuses

Training and onboarding

Role-based training and guides: we help newcomers get on shift quickly and experienced staff close gaps. Video, written SOPs, on-site visits, calls, or messenger sessions—we agree the format with you.

Tools

What is included in the Paloma365 ecosystem

Cashier station

  • Works when internet drops
  • Tablets, laptops, POS
  • Scan-to-sell
  • Auto bill total and change
  • Any payment, branded receipt printing
  • Reservations, appointment log
  • Weighted goods and packing without a separate label scale
  • Cash collection, on-site stocktake
  • Timed services, scenarios for billiard halls

Back office

  • Browser access from anywhere
  • Permissions, reports, analytics
  • Loyalty and suspicious actions
  • Staff bonuses, multi-site
  • Recipes, production, costing
  • Excel import/export, standard print forms

Mobility and guests

  • Boss, waiter, TuviS
  • Boss app: finance and critical stock
  • Android waiter: floor orders, kitchen statuses
  • Kitchen screen and ready-to-serve display
  • Delivery: orders, cashless, routing across sites
  • QR waiter call
  • Stocktake on smartphone instead of a separate handheld when the scenario fits
  • Time tracking
  • Guest online store, CRM and loyalty, menu and reviews—see TuviS module

Integrations

  • Fiscalization, 1C, storefronts
  • Webkassa, Light Kassa
  • 1C exchange
  • Kaspi store: products, stock, prices
  • OpenCart, WordPress—exchange with Paloma365

Guest scenarios (menu, loyalty, delivery, reviews) are covered on the TuviS page; the full feature list is in System capabilities.