Storefront payment & delivery terms
Accepted payment rails
Cash
Bank transfer
Qiwi wallet
Qiwi terminal
Online payment
Select payment rails plus shipping lanes — confirmations happen during checkout with your account exec.
Transport partners
Pickup
Courier delivery
Postal delivery
Freight carrier
Delivery geography
We ship Kazakhstan-wide plus Russia, Ukraine, Uzbekistan, Kyrgyzstan, Tajikistan, Turkmenistan, Belarus, Moldova, Armenia, Georgia, Azerbaijan (subject to carrier constraints).
Returns & exchanges
You may initiate a goodwill return within 14 calendar days after receiving compliant goods.
Return checklist
- No consumer wear & tear observable
- Factory seals/packaging intact
- Manufacturer trims & compliance labels attached
- Merchandise profile + consumer-facing attributes intact
Return/exchange decisions follow applicable consumer law — logistics cost splits confirmed with fulfillment desk.